“Right now I am having a poor experience with venus. I ordered some items and considering the cost, I was surprised that it took almost 2 weeks for my items to arrive. 3 out of 4 items did not look like the catalog and sizes were off. So I decided to exchange 2 and my exchanges still haven’t been processed, plus being charged and exchange/return shipping fee is ridiculous. Customer service say it can take up to 10 business days! Then venus pls don’t advertise that returns/exchanges are fast and easy! Basically, I ordered items 7/3 and will probably not get to use them till August, over a month later, because of how slow and inefficient this company is. Pls avoid them… will never Venus from here again.”
This complaint and/or review was posted on HolySmoke.org on 07:41 am, December 20, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/venus-fashion/.
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