Chouse4 user name. You removed a couple of my adds! Instead of removing them teach us how to post in the correct one. There is no category for frames, copper items, vintage toys ect. If you could reach out that would be great. Also my daughter referred me She should get the $15.00 credit to her account after I sells something right? Her name is Christina Neirinek Please let me know when you can help me out..
Customers reviews and complaints
WRITE A REVIEWRate and Write a Review on Vinted
This complaint and/or review was posted on HolySmoke.org on 18:32 pm, February 10, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/vinted/.
The reviews & complaints posted about Vinted was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Vinted as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.
Vinted Reviews & Complaints
Hello I sold and send by post my coat Isend multiple emails to person I sold no reply no payment was made. I am not sure rules said payment has to be made before sending? I have an address she deleted all my messages and receipt I have proof. Please check girl name as raimondalk please cancel her membership or make her pay for the coat. Please let me know regarding buyer payment order? Sincerely Ingrida
Vinted Reviews & Complaints
Hi I”m contacting ya”ll about a Huge fraudulent charge for 500+ dollars. Now Ive already filled a fraud claim with my bank but I want to know if it was an accident or if it was actually fraud. I have not used this site in at least a year. Please contact me as soon as you can. Im more than a bit aggravated because now my accout is on hold for the next week or longer.
Vinted Reviews & Complaints
Hi! I’m a seller. Basically, I’ve sold an item-the buyer chose Hermes but I couldn’t send it for some reason so, I’ve sent the item through Royal 2nd class mail. The buyer told me that she has received the item but she’s unable to confirm and neither can I. It’s been two days, and I’ve been complaining since I came to know we both couldn’t do it. So much inconvenience. Pls help me out!
Vinted Reviews & Complaints
I am an ex-vintie and am completely appalled by the unprofessional messages that were sent to me that never answered any of my questions regarding the items I purchased from seller ckar32. First of all all of this is extremely petty, I purchased a palette and 2 shirts from this seller and because she didn’t package her product correctly the palette was damaged upon my receipt. I then told her I was returning the palette and when I finally looked at the shirts one of the shirts was also damaged or it was messed up on the bottom and she did not state this in her images or list in the description. I then told her I was going to return the palette and 1 shirt. She was obviously upset since she messaged and she stated she wouldn’t honor the return. I said it was ok I wasn’t going to argue but I was sending it back anyways. I was then told after she received the product that I wasn’t going to get my refund until I returned the entire bundle so I shipped the other shirt back even though I sent several messages to your department to assist me in paying for the shirt as there was no way for me to find where to pay for that 1 shirt. So I mailed it back to the seller. And last night I was told my account was blocked… For what reason… At this point all I want is my refund for the palette she poorly packaged and 1 shirt. That is all… I never want to buy/sell from this site again. The representatives assisting me were of no help at all. Can someone please call me and clear this up asap. Thank you, lisi [protected]
Vinted Reviews & Complaints
I began listing on Vinted. I am a boutique owner, and some of my listings are my boutique items. I received an email that one listing was removed because “photo is from internet.” They did not reach out to me before removing photo to ASK for proof that the photo was mine. They just assumed it wasn”t and deleted the listing. I”m deleting my account.
Vinted Reviews & Complaints
I bought a bag from a seller on Vinted. The shipping was quite fast, but when my item arrived it was horribly damaged! There were strange stains all over it and two small holes. The original advertisement stated that the bag was brand new and it was in a perfect condition. But the bag I received definitely was not new. The information on their site stated that they guarantee money back if the item was damaged. Mine was certainly damaged, so I contacted Vinted costumer service and explained what happened. I also sent them pictures. Later I received a message from them stating they could not help me. They also said that I could try reselling the bag. How am I suppose to sell a damaged item? They also said that they could not return the money because the damage is not substantial enough! But it was written that the bag is new and I received a bag which was obviously used! Anyway they never replied again. I”m so angry!
Vinted Reviews & Complaints
I bought an item 22 days ago. Never received it. Can’t cancel, the seller says she has sent it but that’s obviously a lie. Customer support asked me to wait for 4 more working days. Still nothing. Then they asked me to wait another 48h. Why?! This is nonsense! Can they not support the buyers? Christmas is coming, this was a present, now it’s too late for me to buy something else. Never going to use it again.
Vinted Reviews & Complaints
I contacted the Vinted Support team via the app back on 17th August 2017 regarding some jogging bottoms I purchased which had defects which weren’t mentioned in the description. The support team then messaged me back to say that they had contacted the seller and that I was to return the item within 5 days & provide proof of my postage and then they would reimburse myself. I then posted the jogging bottoms back to the seller the following day and as requested and uploaded proof of the postage. I have since sent a further 7 messages to the support team to find out what is going on and they have read the message and not replied. I have spoken with the seller and she has confirmed she has received the jogging bottoms back but I am yet to receive my money. For a so say ‘support’ team, the service is despicable & I can confirm once I finally give this problem resolved, I will no longer be using Vinted to purchase any items.
Vinted Reviews & Complaints
I have been an online shopper for years. So I decided to try Vinted and joined the site. I joined Vinted and made my first sale, an authentic Prada bag, recorded the packing and uploaded 10 pictures of it. Packed it nicely with a thank you note. Then this lady appears, she bought the bag but later asked for a refund because she was claiming the bag was not authentic! I contacted customer service and sent them proofs. They did not care at all, they just gave her money back. Complete scam!! Still don”t have my bag back!
Vinted Reviews & Complaints
I have ordered a pair of beautiful heels from a seller on http://www.vinted.com. The seller provided me several pictures and shoes looked brand new and the price was also great. When I received the shoes I was shocked! Quality was very poor and shoes looked terrible! The seller actually used old photos when they were still new. What a scam! One shoe had no heel at all! Tried to contact the seller but there was no response, then I decided to ask Vinted for help, but they did not reply either and provided no help! Don”t buy from this site, it is dangerous for buyer and their wallets!
Vinted Reviews & Complaints
I have sold and delivered several items of clothing on the Vinted website. For quite sometime Funds are not being transferred from my Vinted account to my bank account due to insufficient funding being available . The amount owed to me is $78. I have attempted to contact Vinted support to no avail. Please help me recover the money owed to me or point me in the right direction. Thank you.
Vinted Reviews & Complaints
I listed items with Vinted last year. I them thought I had deleted them ( I had had no replies). However I have just received an automatically generated email saying that on of my bags had sold and I should arrange postage. As I have explained I was under the impression I had deleted the item. They do not appear under My Items in my account . I have contacted the buyer explaining. The situation. Please can you arrange to refund the amount to the buyer and I will try again to delete to my account. The item was purchased by Kazan1962 I do not find your website easy to use and help is extraordinarily difficult to find…please resolve this matter. Thank you Carol Reynolds Birdsong 101
Vinted Reviews & Complaints
I opened an account and Vinted recently and my husband had his own account. I was spending a lot of money in purchases and I was the one at risk. This is the first time I am asked to provide a passport copy and identity card, we provided it the information so they stop annoying us with multiple emails and they kept bothering us with multiple emails again and again and threatening with blocking our account. Unfortunately, they don’t have any customer service and the ones available they just answer like robots with a copy and paste message so there is no chance to talk to anybody for clarification of their actions. This is the most horrible experience with regard to online shopping and I am very worried about private documentation is in the hands of this people and how they can use our information.
Vinted Reviews & Complaints
i sent an item to my customers address, however when I track the order it says that it has not been delivered. It has now been two weeks. I have now received a message saying item not received refund issued. I would like either the money i am owed or the item as my item is worth a lot of money. I have also messaged vinted 1 week ago privately but they have not got back to me.
Vinted Reviews & Complaints
i sent item to person at address could not do tracking number but do have receipt from post office of proof of sending. I have messaged this person and no response. I have now received a message saying item not received refund issued. I would like either the money i am owed or the item returned to me. I t is my first time using vinted and would not use again looking at removing rest of items from account and closing. NOT happy person. Would not recommend.
Vinted Reviews & Complaints
I sold my nike air max trainers 5 and half blue purple colour and black air bubble trainers and they received today cos I have there signature but they haven’t clicked the link to say ok and haven’t received no money I’ll take it to citizens advice and further if I don’t receive my payment of 15 pound plus postage 4.55 and I’ll never use service again it’s a fraud company if u don’t give the sellers there money I should of gave them charity that’s for nothing