Before purchasing a Virgin Mobile phone I contacted the company about activation and was told I could activate the phone with the $10.00 card. Once I purchased the phone and tried to activate it I was told I would have to sign up for a $20.00 monthlyy plan and then use the $10.00 card I purchaesed for additional minutes. They refused to refund my unused top up card.
This complaint and/or review was posted on HolySmoke.org on 01:58 am, April 19, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/virgin-mobile-review-7/.
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