Horrible service, extremely sllooowww shipping, messed up my payment. Placed my order on 9/19/11, it is now 10/3 and I still have not received my order. I was told it would be shipped a week ago. I called today only to find out that a tracking # would be provided tonight for tomorrow’s shipping. I should have reviewed this co before I gave them my money. They offered free shipping & a discount, so I guess I got what I paid for. I will gladly pay more next time to have efficient, timely service, along with customer service that knows their job.
Consumer Reviews and Complaints
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Bobby Luna promises to his clients that he will complete your case in a timely manner. Opposite is true. He promised me as his client that
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These two low lifes cant be trusted! i trusted them and they taken advantage of me leaving me out of pocket almost one thousand pounds. |
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When I spoke to this tony guy he was a very nice, and very knowledgable. He assured me the truck was in Excellent condition. Well, after
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Lori Arnold
I am a loving caregiver as well as an intelligent woman, This woman sounded so professonal and everything seemed to be legit, we exchanged
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This company tried to charge me $300 for a single day’s extra car rental when the agreement clearly stated $49.90, and the clerk had
Bright Now! Dental
With my first visit to Bright Now, Westminster Dental office, I was required to pay $167.00 billing services. When my insurance was filed,
Don’t send them your money.
I sent my $1500 to EMHC investments after meeting with Erick Moore about contracts in the Permian basin to haul sand for them. He stalled
This complaint and/or review was posted on HolySmoke.org on 08:25 am, July 16, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/vision-direct/.
The reviews & complaints posted about Vision Direct was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Vision Direct as per Section 230 of the Communications Decency Act.
Vision Direct Reviews & Complaints
I like so many others find their “offers” are bait and switch. You respond to a 15% or a 20% or a 25% offer, only to be told that it does not apply to your specific lens after you order! For the past two orders, it has taken them weeks to send my contacts. This time, they used the excuse that it took two days to contact my doctor; they do not have to contact my doctor; they have my original prescription on file. Then they admitted they were out of my particular lens and had to order it from the manufacturer! That will take 2-4 business days for them to order and more business day to get the order to them, and even more to ship them to me! If Vision Direct had been honest, I could have gone some place else online and had my contacts by this Friday. Now it looks as if it will be at least two maybe three weeks before I get them. As the old saying goes, “if a mule kicks you twice, it is not the mule”s fault.” I have 5 day of lenses left. If I do not have my lenses by next Tuesday, I simply will never order from this company again. I do not believe them and I do not appreciate the trickery. If you do not have the stock, you need to let the customer go shop elsewhere so they can get their lenses – – not hold them hostage with stories and half-told truths. Beware! .
Vision Direct Reviews & Complaints
I made an online purchase for some contact lenses through a company called Vision Direct. I originally found this company through Rewards Central. My credit card payment was confirmed for an amount of $141.75 and everything seemed fine. The very next day, I received an email stating that their order system had flagged my purchase as a potential non-authorised transaction with my credit card. I checked with my credit card provider, and everything was in good order. Vision Direct required further documentation like a drivers licence and/or utility bill (electricity bill etc)or they would cancel the order. I just stared at my screen in misbelief. Was it some kind of joke? I thought that at first being April fools Day. So then, I responded and said that my transaction is genuine, and I considered providing the information they seeked, was a threat to my personal privacy. Anyway, the emails were being sent backwards and forwards, until I decided in the end to send what they want. Because I needed lenses urgently. I asked if an electricity bill will do. Just then I received a credit card refund notice, and another email from them saying “Yes. Please send us the document”. I replied “But my credit card has already been refunded. Now what?” They responded with “Then we can send you payment request via PayPal.” Of course I refused, and decided to do business with someone else. I have sent a complaint to Vision Direct and also Rewards Central. I’ve yet to receive a reply. I’m disgruntled to the max, and still have no contact lenses.
Vision Direct Reviews & Complaints
I returned my contact lenses last month and still have not heard anything from Vision Direct. Now their website is gone. I tried to track my package via USPS and Newgistics (they provided the prepaid SmartLabel for the return). The tracking number on the return slip is [protected]. Neither USPS or Newgistics say that number is valid. Come to find out my order number is the same as this Tracking number. What kind of scam is this? I want my money back. There is no one to call at Vision Direct. I’ve been trying for several weeks.