A complaint has been filed with BMWNA. Please note this is an incident that occurred this month, recent. Roberto Vasquez and the sales team likes to play games. CLAIMS they DO NOT provide a written offer, but another source proves otherwise. When a lease AND finance options were requested in writing, provided ONLY a lease option and then MAKES UP numbers for finance. NOTHING COMPUTES. Gives a BOGUS money factor for lease and same bogus for finance. Admits he was “guessing” when confronted with the fact that the numbers did not add up. He mentions numbers based on credit BUT DOES NOT stare WHAT numbers were used to get the lease deal offer he printed out, and the finance deal offer he just made up. ROBERTO VASQUEZ states that the money factor and finance rates were a “secret.” Says to figure it out for ourselves. REFUSES to give printed copies. REFUSES to give actual finance figures. DON’T do business with this dealership. They will waste your time and give you BOGUS numbers. Let us PUT THEM OUT OF BUSINESS!!! There are too many good, reputable dealerships. Let them take over BMW in Coconut Creek area! Start the movement and voice your disconnent. THE TIME TO STOP WRITING AND DO SOMETHING IS NOW! We will continue to look at this shop VERY CLOSELY. This includes ALL the salespersons and Managers our team has encountered so far. We have names. Contact us for more information.
This complaint and/or review was posted on HolySmoke.org on 11:14 am, January 27, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/vista-bmw-coconut-creek-review/.
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