On Tuesday Nov 3rd I received my interenet bill from Washington Braodband Yakima WA in the mail which has a due date of Nov 15th. I was checking my credit card statement and saw an unathorized charge for $60 from washignton broadband so i called them spoke to the owner who stated that one of his employees called me left me a message and because I did not answer my phone charged my Credit card to which they kept on file at there store with out my permission, He than told me that he knows what they did was illegal and than shut my internet off. I have a charge on my credit card that I did not allow or budget which will nwo cause over draws to my account and other bills to bounce. My Fiance spoke to him yesterday and he twisted his story saying it was him who called me and i did not answer I have phone records pulled and no call from that business.. This company illegally charged and stored my credit card information on file and I wonder who else they are doing this to!!!! And I wonder who from that company has used my Credit card illegall!! I would also like to mention that all the employees at that company watch every website there customers go on and if they do not like what you are doing will shut your internet off and wont turn it on until you call them and are yelled at by them for your internet use. They made me pay for service even when they shut me off!!
This complaint and/or review was posted on HolySmoke.org on 19:53 pm, November 18, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/washington-broadband-review/.
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