Dear Sir or Madam: RE: Claim # 659682 I had a non chargeable accident on 2.20.09 where I had a rear end collision and the car was totalled and the claim settled accordingly. On the other hand, I sustained some injuries and incurred medical expenses in the amount of $1, 700 (appromixately). The claims adjuster Mr. Steven Bryant from my insurance company, Wawanesa Insurance Co. informed me that I would be reimbursed for the entire amount upon completing a Proof of Loss Form. I did it accordingly and promptly dispatched it by Priority Mail on 7.20.09 and he received it on 7.21.09. He then left me a voice mail message asking me how I want the reimbursement check sent to me. I called him back to let him know that he can either send it by priority mail or Second day air and asked him to give me the tracking number. He agreed. But it has been one week and I still have not received it. I have been calling him everyday to check the status but he keeps giving me one lame excuse after another. Prior to this, he told me in late June 2009 that he had mailed the Proof of Loss form. After 10 days, I called to let him know that I had not received it. Then he said that he sent me another one. I waited for another three days and still did not receive it. He told me that he sent me another one and again didn”t receive it. Finally, I set up a fax machine at my home and asked him to fax it to me and I received it immediately. By all his evasive actions described above, I have a lurking suspicion that he doesn”t want to pay and frustrate me until I give up. I thought that I could bring it to your attention and seek your advise about the next course of action. If you can please let me know at your earliest possible convenience, I would appreciate it. Thank you, Sincerely, Ben Srinivas
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This complaint and/or review was posted on HolySmoke.org on 15:43 pm, March 16, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/wawanesa-insurance/.
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Wawanesa Insurance Reviews & Complaints
I am writing to let Wawanesa know why I am no longer insuring my home under your insurance policy. I never renewed it due to the yearly increase of aproximately $100.00 per year. When I first started insuring it was &15.00 for sewre back up. Now it has increased to $100.00. That is an increase of 85% in only a 10 year gap. I have insured my home for years, whether it is this one or previous homes. I will also not be renewing my car insurance as well. I will be moving on over. Not to mention my daughter will be switching her insurance from wawanesa when it is up. She will follow in her mother”s footsteps and go where I go. Thank you for your cooperation regarding your scaming!
Wawanesa Insurance Reviews & Complaints
i had called my insurance to add a 3rd vehicle to my policy. I have a teenage daughter, who has a g2, and had already been on my policy as a casual driver prior to all of this. Myself as a primary and my husband as a primary. when I added the 3rd vehicle I was told that I would be called back with a quote however I received a message on my cell telling me he added full coverage for the 3rd car . and I should call the representative back so a week or 2 went byand I finally returned the call fully expecting a full coverage was added and very aware of that except the quote was not about full coverage he actually added my daughter as a primary user. I educated him that I didn”t want her as primary what so ever. then he stated that I should”ve known that if you have more license drivers in the home you can only have one primary per car . I asked for him to change it all back but he did not do as I requested and charged an outrageous amount for something I had no knowledge about prior. then the pmt bounced because this occurred about 3 days prior to funds coming out, I received nsf charges and they don”t want to reimburse me. this is not ok for me. what do you think?
Wawanesa Insurance Reviews & Complaints
I have been a Wawanessa Insurance for Auto customer for over 10. years. Recently, They admitted to lack of staffing, taking over 3 weeks to cash checks, and bumbling incompetence. This is in reference to having payment in 9 installments not monthly. This occurred in Sept.2015. They did not bill correctly and then when their error was caught, attempted to get me to pay up hundreds of dollars or cancellation. In October 2015. Even on line EZ pay payments crossed. DO NOT take the cheap and easy way out for your auto insurance. Pay a reputable company where you can actually walk in and talk to an agent. Oh by the way it takes over 40 minutes to get customer service.Resolution: Correct amount due and credit.