False policy of 0% interest on financing on credit card

Reviews: 1


Total views: 1848

Published: 27 November 2018

Posted by: anonymous1

WCAP financial services are the company that fools their customer with their false policies and charge them heavily once they accept their policies. Such companies are blot to society where customers are fooled so badly and when they ask for help they just have one reply that sir it is in our policy we can’t help you. If seriously it is in their policy why don’t they inform us earlier and how often their policies change so fast. Why they lie to you while selling their policies and act so sweetly.
I often got their messages of 0% financing through credit cards for up to certain value and they advertise it also in same manner. So I decided to use their system. Firstly, their system is too difficult to use and takes a lot of time and secondly their consultancy fees is so high and you have to wait too long for the consultant to attend you. Many of the complaint regarding their systems are listed earlier also. But I just ignored the time it took and the fees they charged to me because I was really impressed by the way consultant treated me and I really liked their policy of 0% finance so I just agreed to all their terms and conditions. At that time they didn’t gave me any information about any extra charges or anything. After going through my first round of funding, I was charged 24% interest on the credit card they have applied for me. Not only this they also fooled me by adding on 3% direct deposit fees that they told me is disclosed for me during consultancy session. I tried to contact to consultant again regarding this, that time also I had to pay a good amount of money to meet the consultant and what he told to me is to complaint to our helpline center. I messaged and called them many times but none of message or call was replied properly and every time they told me that sir we are looking forward to your request and once they also said me to check my mails they have resolved my matter and when I checked there was no mail regarding it and when I called them back they stopped picking my calls and replying to my mails and messages. I talked with many of my colleagues and friends and all of them told me this company is fraud and fails in their promises and policies.
I can’t imagine such a big company like WCAP financial services could be so fraud and fool their customers in such a way. There false ratings and reviews also make people fool. In starting they treat their customers so sweetly and with such great respect and honor and tell about their policies like anyone could get fooled but once a person trust them and invest his money in their policies they change all of sudden and treat their customers with such disrespect and I’m not the first customer that is complaining about such issues with them before me also many of customers have complaint about their bad behavior time wasting system and too costly services and fraud policies and not proper assistance, but they hide them under false reviews and ratings made by their people only. I really wish that a strict action is taken against this fraud company as soon as possible so that they could know what is real cost of fooling the public and wasting their time and money. Employees in this company are not even helping at all no one is bothered with the problems of their customer none of them have general approach. They just pass on your calls from one department to other to waste your time so that you just keep the call down even without complaining. It took me around half an hour on call to make complaint at first time because they were shifting my calls to one department to other and phone was made on hold for too long. Many of the times they don’t pick up your calls and once they pick up put it on hold for too long that makes a person really frustrated and angry.
In future I will never trust this company again and never will recommend any of my friend or colleague or relative to trust this company or their policies. Companies like them shut downs fast as sooner or later people come to know about them and their real faces, by how much time you people will be able to make people fool and sell them your false policies and charge them in vain. Once you people have to pay very badly for it

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