I contacted this company because they seemed to have the most competitive rates. After being given a pick-up date for my vehicle is was postponed more than three times. During this process I was blamed (falsly) for getting my paper work signed too late even though the date signed was a full week before. I continued to call to check and ask if there was a scheduled time for pick up. I kept being put off. I was told that I can cancell but I would not get my $300.00 back if I did. This was NOWHERE in the paperwork I signed. Eventually I was contacted and told that my vehicle was too tall to ship and I would need to pay an additional $180-$200 for a flat truck. I was never asked the height of my vehicle and it would have been very easy to give this information. When I reminded him of his obligations and the facts regarding this transaction he (Tom) ended the call by hanging up on me. No possibility of a refund. I was warned by another compay not to pay upfront and I did not listen. Now I have to go through this process and am out $300. I paid for poor customer service and no delivery or service, just a head ache. .
This complaint and/or review was posted on HolySmoke.org on 04:42 am, February 25, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/we-are-about-logistics-inc-review/.
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