West Palm Beach KIA

West Palm Beach KIA Reviews & Complaints

Reviews: 1


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Published: 10 September 2019

Posted by: ed rasko

I recently purchased a new KIA from West Palm Beach KIA [Florida]. I am 82 years old and on occasion, not too sharp; if not trusting. In simplicity, I was given prices for the EX 2007 series, accepted a price {actually later learned to be high}; but then the situation was twisted and I was given an LX [cheaper model] on delivery. I was so absorbed with the salesman’s technical chatter on the advantages of KIA, that I did not fully note the contract, but merely the numbers. Actually the contract did not have a reference to the model name. Later, I discovered that I actually received a KIA 2006, which was listed in the corner of the contract, not noticed. At all times I and my wife discussed a 2007 KIA, stating that we were trading in a 1997 vehicle and we were following the 10 year cycle. I contacted Palm Beach KIA by fax and Certified letter and telephone calls; never receiving a response. I feel that I am now in the ‘aged beware’ category – for the first time. I contacted KIA USA who stated that they could do nothing with the dealer. Stating that their KIA dealers basically do whatever they want.

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