Wholesale Merchant Services, Inc.

Wholesale Merchant Services, Inc. Review

Reviews: 1

1 RATING
(1)

Total views: 4027

Published: 15 May 2018

Posted by: Anonymously

Wholesale Merchant Services has made every possible effort to ensure that all customers, employees and sales team members have a positive experience. After speaking with the management at Wholesale Merchant Services, customers, independent sales representatives, and emailing anyone who filed a complaint in the past. Wholesale Merchant Services makes every effort to ensure that all customers and sales team members were satisfied. Greg Slote, Wholesale Merchant Services VP of Marketing and Public Relations, assured that the business continues to refine their products and services to certify the highest possible level of customer satisfaction. Mr. Slote states, “We hold both our customers and our team of outside sales representatives in the highest regard. Acknowledging and resolving issues quickly on either end is of the upmost priority. Wholesale Merchant Services is constantly expanding our services and network of independent sales representatives. Furthermore, as we continue to undergo rapid expansion of our sales team to meet increased customer demand, it is imperative to minimize any customer issues while maximizing the success of our employees and sales team.STATED IMPROVEMENTS FROM WHOLESALE MERCHANT SERVICES. Wholesale Merchant Services has added 10 customer service experts to help reduce hold times and provide the highest level of support. Wholesale Merchant Services has doubled the size of our sales support team dedicated to answering any of their questions quickly. Wholesale Merchant Services has lengthened our initial sales training and instituted evening advanced trainings each week for our sales representatives so the merchant customer fully understands all pricing, products and services before signing up. Wholesale Merchant Services has once again upgraded our agent portal to make sure all sales representatives have the latest tools they need to efficiently and effectively manage each of their customer accounts. Wholesale Merchant Services reaches out to all merchants on a quarterly basis to review their accounts ensuring we deliver the best customer service and technical support. Wholesale Merchant Services is constantly adding new programs and developing additional vendor partnerships to provide our merchant customers additional ways to increase profits. Wholesale Merchant Services conducts criminal background checks on every single employee as well as all contracted sales representatives. .

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