7/15/16 Cheap Synthetic Wigs/Confirmed China Return Address Avoid purchasing from WigSis. The company will substitute your order of a human hair wig with a cheap synthetic wig and insist you received a custom made wig of human hair. If you”ve fallen victim to WigSis like I have, immediately open a claim against this company with PayPal. Do NOT waste time corresponding with WigSis via their email address @ [protected]@gmail.com either. Send all your corresponding emails through the PayPal and it”s Resolution Center. WigSis confirmed return address via PayPal and FedEx as of 07/15/16 in China is Zhao Qiang, Room 1003 Huishang International Bldg, Shouchun Road, Luyang District, Hefei, China, 230061, [protected]. PayPal will require you the buyer to return your cheap synthetic wig to WigSis. Do NOT use the United States Postal Service as WigSis will request. Be willing to invest the full cost of your original wig purchase on international shipping via FedEx or UPS knowing that you will obtain the full refund of your original purchase. You will NOT be reimbursed the international shipping fees. And be sure to check that WigSis the recipient will pay the duties and taxes. Upon the return package arriving in China, WigSis will request to “abandon the package” to avoid paying the duties and taxes. FedEx will also call you requesting to confirm you consent to abandon the package. Tell FedEx you will call them back with your decision. Then immediately contact the PayPal Resolution Center with this information. PayPal will confirm your FedEx shipping update information, consider the package returned and credit you the full cost of your original purchase. Upon receipt of a PayPal email confirming you are being credited your money back from WigSis, call FedEx to confirm you will NOT pay the duties and taxes. If every WigSis scammed buyer followed this procedure, WigSis would not net any profits and would be forced to go out of business. And FedEx will place the package on hold and destroy it after five days. That”s no money earned by WigSis and one less cheap synthetic wig destroyed from their inventory.
Customers reviews and complaints
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This complaint and/or review was posted on HolySmoke.org on 13:30 pm, April 26, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/wigsis/.
The reviews & complaints posted about WigSis was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about WigSis as per Section 230 of the Communications Decency Act.
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WigSis Reviews & Complaints
After 25 e-mails for the past 2 months back and forth, l tried to return a thing that looked like a scalped cat and smelled like mildew and was nothing close to what l ordered, l was given this reply: (they really don”t care you got scammed) [protected]@wigservice.com Wed, Aug 8, 8:10 PM (12 hours ago) to me Dear customer, I am deeply sorry for bringing you such trouble and inconvenience. If you still feel unsatisfied, because our goods are custom – made, not in stock, in that way, we can refund you 10%, and you can still keep the wig, even though the wig doesn”t have any quality problem. Maybe you can still use this wig on other occasions. Now we don”t want to make money from you, and just want to get your satisfaction. Look forward to seeing your kindly feedback. We try our best to solve the issue for you! We really want to have a pleasant cooperation with you. Please consider about it. Thank you for reading my letter in your busy schedule. Best Regards Mildred
WigSis Reviews & Complaints
After enduring months of ridiculous e mails back and forth, I thought I had provided Amex with sufficient documentation to refund my $450. Wrong! The merchant supplied Amex with one e-mail showing that I tried to cancel order after wigs were in production. That was enough for Amex to decide in their favor. The pages of complaints from customers and pages of e mails which I provided should have been enough for Amex to decide in my favor. I fear that this scam company will continue in business forever. I think that this is the same company that I fought with many years ago to get a refund; eventually after they played their e mail games, I did get a refund. But I paid the cost of shipping wigs to China. We all made the mistake of not reading the awful reviews before ordering. This is so sad.
WigSis Reviews & Complaints
Alright!!! If you are ready to experience one of the most frustrating events in your life, well step right up and throw your money down this fraud vacuum called WIGSIS. Not only do they fail miserably to deliver any product as described on their website, they also have an extremely effective way to refuse returns and refunds even though their policy allows for these issues (albeit with very specific guidelines). These little devils have tapped into a world wide market, via the internet. Through intentionally fraudulent product descriptions and photos of models with their own heads of hair, a potential buyer gets lured in to the fantasy product advertised enough to send money to china never to be seen again. Story after story of the unethical and fraudulent business practices can be found at multiple consumer websites across the globe, focusing mainly on the US, UK and Australia. While these thieves have swindled me to the meager sum of $249, their consistent practices to keep any consumer from actually being able to return an item due to dissatisfaction for refund must have their pockets bulging at the seams. I have been emailing daily for over a month wanting to return for refund a thin-haired, synthetic, and totally disapointing little rag with no foreseeable chance of ever getting my money despite their own posted advertisement, policies and guidelines. I will look for any legal way possible to try and make these bottom dwellers pay one way or another. If you have had a negative experience with this company please post about it as often as you can. I would love to get a class action together to take these scammers out for good!
WigSis Reviews & Complaints
Am being given the run around by a gal named candy for three weeks and believe I have been scammed out of $116.00 and will never receive my wig. Have turned all email exchanges over to my credit card companies fraud division. So sad to know that these type of scams exist but sad that I was so gullable to take the bait. Have not been given any contact information and I am only able to exchange emails with candy in early hours from 1:30am. To 4:30 am while I am sleeping. All my emails are sent to candy during normal business hours. Three weeks I have been trying to get her to send my wig but have 11/13 email excuses. Please help, ty
WigSis Reviews & Complaints
Attention to anyone who wants to order a wig from Wigsis, owned by a Chinese person by the name of: zhao quiang located in china. This company with I am still dealing is a deceiving company. I ordered two wigs with natural hair short and small size for men and was charged usd-601.01. I have received two wigs with synthetic hair for women long synthetic hair xl size I have received a garbage of wigs with a delay exceeding 21 days delay. This company has the reputation to deal through online and have no telephone nor fax contact. Two women act on behalf of this company by the name of: a- Mrs. Candy b- Mrs. Molly I filed a complain against them with PayPal about one month and half. Until now i am still waiting for the refund of my money by PayPal, despite the fact i have returned the two degusting wigs and they had the confirmation that they have received the two wigs. I am warning anyone who want to have to most deadly nightmare of their life to try to enter in business with this company – Wigsis. The order was placed on November the 18th, 2017 and until now i am still fighting to obtain my money. The order number is: ta171014c5246
WigSis Reviews & Complaints
Beware of this online company. There is no address, no phone number, only an email to correspond and return correspondence appears to be from an ESL speaking individual or a canned message. I have never bought a wig before and thought I would try for fun. This website was one of the first ones that came up when I “googled – wigs”. I found a couple and placed an order (TA160801C8077). I then read their return policy in detail. They only accept returns if there is quality issue — how they determine that is not described. So I canceled my order with about an hour of placing (website states full refund if canceled within 24 hours). That was August 1st, it is now Aug 6th and I have sent daily emails stating CANCEL and REFUND. Company only responds once a day during the night CDT) stating they are good company want customer happy and would I reconsider and they will send me free gifts. Today (August 6th) I received an email from the website stating my order was almost complete and would be shipped in 10 days. I again sent an email to [protected]@wigsis.com clearly stating cancel with full refund requested. I have lodged a dispute with my CC company and hope you might help with cancellation and refund.
WigSis Reviews & Complaints
Do not i say again do not purchase anything from this chinese company. Their wig products are horrible the poorest quality i have ever seen. How i wished i had read this site before i purchased the wigs. I am out over three hundred dollars and the wigs are in the garbage. You wait for months and they tell you they are making the wig. The wigs look nothing like the pictures on their internet site. The colors also look fake. The most sub standard product i have seen in a long time. Horrible.
WigSis Reviews & Complaints
Do not order from here, its a scam! I ordered a real human hair lace frontal kim kardashian style wig. When I finally got the wig it looked nothing like the picture. A piece of the hair was actually underneath the cap making it impossible to even look like your natural hair. The bangs split right down my face, I looked ridiculous. When I emailed them for the return address they asked me to take pictures and tell them why I wanted to return it. So after explaining it looked nothing like what I ordered they told me it was a custom design wig that it just got messed up in shipping and that I should take it to a hair salon to be fixed and that they spent a lot of money and time making it. First of all it looked like a cheap $5 dollar wig and second it didn’t get messed up in shipping it was made messed up. They continued to give me the run around on the address saying it would cost way too much to send back and too much time to wait on it to be returned. They offered me 25 dollars for my troubles, the wig cost $80. I didn’t care what it cost to send back I wanted my full refund like their website guaranteed. If they do not want to give the refund address because it takes too much time and too much money to send back they shouldn’t offer full refunds on their website. They shouldn’t even be allowed to be a business. Thank god I didn’t order the 300 dollar one I was looking at.
WigSis Reviews & Complaints
Don”t order from this company you will be very disappointed. The advertising of these wigs or false advertising you will receive a cheap ugly wig. They will not give you a refund keep giving run arounds. This a warning don”t order from this company i spent $200. I should have research this company before ordering now I”m out $200 with a ugly wig I plan to trash. I”ve been diagnose with cancer went through chemotherapy and really needed to purchase a good quality human hair. This company is a ripoff I don”t anyone to experience what I”ve gone through with this company. The advertising wig is the Tyra Banks i ordered look what I received looks like a cheap ugly mop.
WigSis Reviews & Complaints
Good Afternoon, Please note I am not satisfied with merchandise, will like to be fully refunded for this item. Please email me with response at [protected]@yahoo.com. Please advise as to how may I return this item back to you. Please see email below for invoice#TA171127C9045, Placed on November 27, 2017 12:01:19 PM PST. I”ve tried to contact this company several times no response was charged $162.00, and is very poor quality. Please advise as to what can I do to get my money back. Thank you Victoria Baraona
WigSis Reviews & Complaints
Horrible Horrible Horrible… Ordered from them same color of wig I have ordered from other companies, however when it arrived was nothing like the others color. So much orange in it, I could/will never wear. Looks incredibly fake. I contacted them immediately and after 3-4 emails back and forth and sending pictures that they requested, showing tags still on product and in exact condition as they had sent, I realized I was never going to get my money back or even offer for exchange. They said the wig was “custom” made for me and they could not resell it, even tho they advertise on their website the merchandise can be returned for refund. I did not realize the product came from CHINA until it was delivered, which was probably my fault for not doing my research. DO NOT use this company, their products are more expensive than others, but their quality and customer service stinks. Horrible Horrible Horrible. Worst ever online experience I have ever had.
WigSis Reviews & Complaints
I am absolutely disgusted with WigSis and would not recommend it to anyone. I have ordered a dark brown long wig and the one I received was black. I contacted them and following all the instructions sent it back. One month later I received another wig and this time it was the right color but it was short! I sent them pictures and demanded my money back. Their rep pretended he had no idea what was I talking about. He claimed that they sent me a replacement as they promised, but it was still incorrect wig. Their English was very poor and I wasn’t able to explain what was wrong. Or they really didn’t understand, or they simply made fun of me. Don’t buy from WigSis!
WigSis Reviews & Complaints
I am dealing with terminal illness. I ordered 2 wigs after spending hours to order them correctly. after 1.5 month I received 2 wigs which are different cuts. The wigs are not what I order and I paid around $260 for them. Now I am trying to return them and get my refund but they are not willing to do so. According to their policy which I downloaded on my computer, I should be able to return and get a full refund for the wigs. There is a customer service person “Candy” replying and she is not even giving the manager’s name or phone number. There is no one else who I can talk. I am hopeless and I am trying to sue this company.
WigSis Reviews & Complaints
I am having a difficult to near impossible time trying to get the seller to honor the refund policy. The hair wig that I received for the amount of $165.00 is damaged and does not compare to the finish product that was advertised for the wig product. I have sent photos of the damaged hair to the seller and she/he states that the condition of the hair is not affecting the normal usage. That I can comb this wig and arrange the hairstyle and make it look natural. or I can take it to a hairdresser, just a trim. How unbelievable is this response, because I assumed when I purchased this item that i would arrive to me in great condition so that I did not to do any of the above suggestions. The seller and I have been conversing for nearly two weeks and i am feeling very troubled and disturbed by this situation. I try to reconcile by agreeing to a replacement wig, however, the seller wants me to pay for the return shipping fee of the hair, that she states will be of no use to them. Which is an unbelievable statement or they wouldn’t request the return of it. Second of all, she/he wants me to pay for shipping fee of the new wig. I refuse to pay any additional fee as the product was sent to me damaged and they are responsible for that damage and should pay for the shipping fees. Please rectify this situation so that I may receive my refund. Thanking you in advance, Ms. Ponder
WigSis Reviews & Complaints
I bought 2 wigs from this web site. Looked at the pictures of the wigs looked really good, looked like the wigs on the other websites that has the same wigs for sale. Did not say anything about being made custom. They were terrible.. They are the worse looking wigs I have ever seen. The color was terrible looking. I asked for refund, told them the problem. They gave me nothing but the run around, well I did what they ask me to do. Took pictures of the wigs and the contents send it to me. So I did everything they ask. No refund cause she said they were custom made. That ‘s a bunch of bull. Noway were they custom made. But no return for a refund. So now what? Does anyone know what to do to get this company off line and to refund the tons of money they owe their customers?
WigSis Reviews & Complaints
I bought two wigs which look nothing like the pictures. I spend $205 and the company offered me $25 if I kept them. I have been trading emails with them for over 20 days. This company is a scam. I have filed a complaint with the Better Business Bureau. I was told they are custom made. I know that’s a lie how can you order a custom wig over the internet. I want to return the wigs for a full refund.
WigSis Reviews & Complaints
I have never been so disappointed and annoyed in my life. This is an awful company. They sent me the wrong product and then instead of trying to work with me the two options they gave me were to offer me a second product at a 50% discount. or refund my money…they wanted to refund $17 for a product that was $117. Awful company and awful customer service. They said it would cost to much to return the product, even though their website says it will give full refunds within 30 days.
WigSis Reviews & Complaints
I have never dealt with such a dishonest company. They would not allow me to change my order when all I wanted to do was change the colour of the wig I ordered. They confirmed my order and right away I emailed them to ask for the colour change. Emails went back and forth until they said you cannot change your order or cancel it because time has elapsed. To add to it when I went to my account on their website low and behold there were 2 identical orders. I never placed 2 orders. I checked with my Credit Card purchases and they had charged my card within hours of the order being placed. So then I contacted my Credit Card company and they said the order went through PayPal, well that is strange because I don`t have a PayPal account. So I`m going to receive 2 wigs of the wrong colour and have to pay about $260. Please never use this company. Also the name of the company that shows up on the Credit Card is not WigSis it is hairsaleinc so doing a Google search under this name I found nothing.
WigSis Reviews & Complaints
I have ordered a wig from WigSis and the one I received looked nothing like pictures and was a total disaster! I tried to contact their customer service and sent them tons of emails asking for a return shipping address and each time they replied with stupid computer generated emails. Then they finally replied and said they don”t do refunds and offered me $10 as an excuse! When I have checked the reviews I was shocked! This whole website is just a huge scam to steal your money! It is very difficult to get a refund or communicate with their customer support! Don”t order anything from this place!!
WigSis Reviews & Complaints
I have ordered from them in December 2015.Order arrived very late, took them over a month.This wasn”t a problem but will be nice to inform about late delivery.The wig was extremely poor quality, this same day contacted them by e-mail to request refund of GBP 60.00. They refused to give return address.I was in correspondence with them for over 2 weeks.They only offered GBP 5.00 then GBP 10.00 then GBP 15.00 for keeping this awful wig. I had to take case to my bank HSBC and now I am in correspondence with them for over 2 months and looks like that they deliberately delaying to give me my money back even though I have paid for product my credit card. I will take this case to Ombudsman and will report Wigsis and HSBC. Please never buy any products from them as they scam company. Horrible horrible horrible company!!!
WigSis Reviews & Complaints
I have this wig in Nice red colour. I have been wearing this style for about a year. I”m very happy with the overall look of this wig. It looks realistic, and I have had several compliments from people who didn”t realize it was a wig. It”s comfortable to wear and feels really secure. I wear a gel strip underneath. Unfortunately, the women in my family go bald when they hit middle age. I am happy to have a wig I can wear that looks real. I tried several different things, I like the human hair the best and this is a very affordable one.
WigSis Reviews & Complaints
I love the style and the quality of this wig and I would generally recommend however, for me I was disappointed in the parting. I know it isn’t a monofilament but I have three wigs and they do have fake partings that mimic your own. Nobody has a black scalp!! I was disappointed as well that out of the four wigs I own, my daughter said this wig looks more like a wig than the other much less expensive ones do. I made an expensive mistake with this wig. Perhaps in other lighter colours, this problem isn’t so obvious.
WigSis Reviews & Complaints
I ordered 2 wigs that were on sale and I did not receive them, I was sent 2 very different wigs and would like to know how I can get a refund. I should have read your reviews b/4 ordering any product from you. The long curley wig was to be chin length with a lace front as the wig is off the face. As you can see in the pictures sent there is no lace front so the wig looks like a bad joke when on my head. The 2nd wig I cannot figure out how it is to be worn. I ordered a boy cut ang got something longer and over my face in front, black in the long front and blonde in the longer back. I was planning on ordering a few more wigs as I only wear a wig daily, but I will need to keep looking for a quality wig company and that is not wigsis. Patricia Lathe
WigSis Reviews & Complaints
I ordered a beautiful wig (or what I thought was a beautiful wig) from wigsis and paid $133.00. When I received the wig it looks nothing like the picture and the color is way off. I was highly disappointed. This was my first time ordering online but the picture looked fabulous. But the actual wig is different. This was a waste of my money. I am highly disappointed. I sent an email to see if I could return it but I received no response until I wrote a comment on facebook. The receipt says that the purchase was on august 9, 2018 for a tempting auburn curly short african american wig item # mv02487. Yes I would like a refund minus the shipping and taxes. I think that I am a fair person.
WigSis Reviews & Complaints
I ordered a layered, popular style wig for $73.00. You sent me a completely different wig, very out of style, long, curly, bouffant wig, with a tag with the sku no. of the wig I ordered. after many emails, and evasiveness, I see that I”m stuck with this wig. I have called better business bureau, and am contacting paypal for help. this company needs to be removed from internet as they are scammers. received this wig 1/2/18. I just want to get a refund and return this wig, and be done with this crooked company. ref # [protected]. u hv photos of everything, that I emailed you.
WigSis Reviews & Complaints
I ordered a punk-ish wig wich I loved, the website said it’s human hair. http://www.wigsis.nl/halflang-lace-front-traditiona-damespruiken-skuhfnb103.html So I placed an order and waited for it to come, meanwhile I’ve send some emails because I didn’t find any new info on where it was. When I recieved the wig..it feels like hay, its very shiny (real hair doesn’t shine that much!), its very rough, the tips are terrible. It’s just a simple plain wig, doesn’t even come close to the look from the picture on the website. I went to the hairsalon to have a cut, and the hairdresser also said its fake hair. The customer service recieved multiple pictures from me, but they say they don’t see that its fake hair… (the blonde hair is from my daughter, white hair is the wig) The website says it’s customized to color and size, its just a basic cap, nothing fancy, and sure not customized (you can’t fool me..I KNOW wigs) The wig came from China so I guess its based in china?. I’m really angry, if I had money growing on my back I could order a GOOD quality wig, never placing a single order again on Wigsis!
WigSis Reviews & Complaints
I ordered a Refined Straight, short, black, human hair wig from WIGSIS, color #29. The color on the web is different from the wig color. Because they use numbers rather than the terms for the color, such as blonde, brown, brunette, etc., I thought the color appeared to be a warm brown. The wig arrived and it is a bright red hue. The shape and style of the wig is not what I ordered. The hair appears to be synthetic and not human hair. It is an unacceptable wig based on what I chose. After doing research on Wigsis, I have discovered that they are considered fraudulent by the Better Business Bureau, and a case has already been submitted to Econsumer.gov, so they are aware of this fraudulent seller. The seller is unethical in the methods. They responded to my complaint asking me to send them a photo of the wig, tag, and box; however, when I responded to them via email, it MAIL RETURNED. This is weird because this email worked before when I inquired about status of its arrival. Now the email no longer works. I have opened a claim with PAYPAL, and with the Better Business Bureau, and I have contacted the Attorney General about this fraudulent seller. Date ordered is 08/18/2017, receipt of product is 09/05/2017. Order no is ta170818c6117. Thanks for any assistance.
WigSis Reviews & Complaints
I ordered a short all over soft curls wig from Wigsis. When I opened the box I didn”t even brother to take the wig out of the box. Instead immediately sent an e-mail to the Company explaining the wig I received bared absolutely no resemblance to the wig as shown on their web site and I wished to return. I requested a return authorization and mailing label in order to promptly return this extremely dreadful looking item. I received a reply stating “extrusion” in shipping caused the wig to look as it did and I could simply brush it into the desired style. There is no way brushing can turn straight fiber into curly . Once again I advised the wig was unwearable and requested return authorization and label. Their next e-mail advised it would cost me $20 to $30 to return and rather than spend that I could send them $40 and they would make me another wig. I declined the offer and again requested the return authorization. Their next e-mail advised they were prepared to offer me $13 compensation and I could keep the wig. As what, a dust mop. That is all it could possibly be used for. Once again I have advised I will accept nothing less than the full refund of the $113 I paid for the imitation wig I received. I sincerely hope someone cares enough to help me obtain my refund. Incidentally, at their request I sent pictures of the wig, the tag (still attached to the wig) and for good measure a picture from their web site of what the wig was suppose to look like.
WigSis Reviews & Complaints
I ordered a wig based on the WigSiS website, model and color. When ir arrived it was all wrong. I communicated with their customer service by email requesting to return the wig and get reimbursed. They warned me not to send the wig to their listed address, refused to provide me with a return address and refused to reimburse me for the full price I paid. There is no telephone number or return address for them. They said in their email that their factory is in China, and it is “very costly and very far” to send it back. they offered to reimburse me 30% after much negotiation by email and went silent. Truly a scam and I am the sucker.
WigSis Reviews & Complaints
I ordered a wig from the web site which states they offer full refund if not satisfied. Wig arrived poor quality, hair falling out. Wrong color. Emailed to asked for steps to return for a full refund. Company refuses to provide. The company emails me daily and begs me to keep it. I don’t want it. It won’t work for me I have leukemia and don’t want to deal with this. I just want the return address and steps for a full refund.
WigSis Reviews & Complaints
I ordered a wig from this company and did not like the way it looked on me. I emailed them several times asking if I could get a refund or even a credit to buy another product and they kept replying back with “Please give the wig another try” I ordered the wig because I lost my hair from chemo. No where on the we bite or when I purchased it did it say it could not be returned.
WigSis Reviews & Complaints
I ordered a wig from this company and paid $160. They say that you can get a full refund if you have not taken the tags off the wig, have it in the same box and send a picture. I did all that was required. They tried to offer me different things: will send you another wig if you send additional money. They never agreed to refund my money. Now I am stuck with a wig that is of poor quality and in a color that I did not order.
WigSis Reviews & Complaints
I ordered a wig from this company stating it was a Rhianna look human hair wig. When I received the wig it did not look anything like the wig I ordered and the hair was cheap like hair on a dolls head. I have been emailing back and forth with someone name Olivia in customer service. She keeps telling me to keep the wig and they will refund 20.00 for a wig I paid 131.00 for. I keep telling her that the only reason I ordered it from this company is because they state you can return for a full refund within 15 days, this is why I contacted them the day I got it. Now she is telling me it will take too long to get the wig back to them? This company is definitely a fraud and something needs to be done about them selling in the US. DO NOT ORDER from them.
WigSis Reviews & Complaints
I ordered a wig from wigsis while undergoing chemptharapy. It took way longer to arrive eventhough I paid for faster shipping. When it did arrive I attempted to contact them for a refund explaining I had not worn the wig & had all the original packaging etc, and this was their response when I stated that I wanted to return it for a full refund. They still have not answered me on this matter. Do not order from this company!!! To:you details Hi, The wig could be used on many occasions, hope you can keep it, it will be useful. Thanks Olivia This was their actual reply to me!!!
WigSis Reviews & Complaints
I ordered a wig from wigsis.com. Received it and it was not what I ordered. Not the color and not the style. I contacted them to return it and they gave me every excuse including taking the wig to have it cut. To spend more money for something that I ordered expecting it be the picture online. They asked for pictures and I sent them. I was told today that it looked fine and they would not refund my money. Do not buy from this company. They do not stnad behinf their product or their return policy. I needed a wig because of health issues. This wasn”t just for fun. Very angry. Inferior product inferior company.
WigSis Reviews & Complaints
I ordered a wig in september!!! I have received nothing!!! I am going to complain everyday until I get my full refund. Or run you out of business.. You are taking money from people that are sick with cancer or losing their hair.. That is a traumatic thing for women and men. Send me my refund, I need my money now.. We didn”t have a good thanksgiving or christmas because of this big problem..
WigSis Reviews & Complaints
I ordered a wig on 4/21 and once I received my order confirmation, which was immediately, I read the production and shipping time and realized it was a co in China. I immediately responded asking to cancel my order, which was within 3 mins of my initial order. These people have been relentlessly sending me emails, asking me to keep the product, that they will send me freebies, then a discount then again another discount offer. They have refused to acknowledge my cancellation request and keep sending me email after email asking me to keep the product, which I”m sure was not in production 3 mins after I placed my order. They will not cancel my order, they will not refund me my $188 dollars, they just keep emailing and emailing me to the point of harassing me. I filed a complaint with BBB and fraud charges with my bank and Paypal but not sure that will do anything. They are thieves and do not honor their own cancellation policy posted on their website, which states, if you cancel within 24 hrs of placing your order you get 100% refund, I cancelled within 3 mins and they basically stole my money.
WigSis Reviews & Complaints
I ordered this wig 2 months ago.. I want my money back.. I have never received any wig. They give me the runaround about when I ordered it, and that they can”t give me a refund because it was sent.. It was never sent!!! I am going to complain until I get my money back.. I don”t want a wig from a company that lies to me.. I dont have 179.00 to throw away.. I need my money. Credit to roland mullins..
WigSis Reviews & Complaints
I ordered this wig on the internet. I saw an advertisement and I liked the wig that was shown a lot. When I received the wig it is not even close to the wig that was advertised.The wig shown was a boycut short hair. the wig i received was longer smoth hair and had black mixed with blonde. the wig i ordered was blond. I did not see anywhere on the advertisement that this would be shipped from a foreign country. I believe this to be false advertising. I have since gone to the website and found numerous complaints about the product received not being what was advertised. I am furious and will not stop until I get a refund. This company should be closed down and forbidden to sell their product or advertise on facebook.
WigSis Reviews & Complaints
I ordered this wig several months ago from wigsis. It was my first wig. It looked beautiful but the cap was very very big. I returned it thinking that average size wig just wasn”t for me. I went into a wig store last week and upstage was recommended. I tried it and it fit! I bought it from that store even though it was much more expensive than the inter net purchase. I love it! So I would rate it a 5 for now since I”ve only had it a few days. It can be frustrating when the quality is inconsistent and so much time is wasted returning online purchases and then waiting for an exchange. Others have also had a similar experience. I hope quality control sees this review because it needs to be addressed.
WigSis Reviews & Complaints
I ordered two wigs from this company and finally received wigs cost of $400.00 for both wigs and they are not the color I ordered and one of the wigs looks nothing like what I ordered. So I immediately sent them an email with pictures of wigs requesting a refund and have heard absolutely nothing back. Clearly they do not want to refund my order or even exchange them. I have sent them 10 separate emails and they have not replied even once!!! I ordered two human hair wigs both color number 4 which is medium brown and instead I got one red wig and 1 black wig!!! One of the wigs looks nothing like the picture on their web site!!! Please do not order anything from this company based in china!!! They are not honest and will take your money sending you crap wigs that look nothing like pictures or even the right color!!! Forget ever being able to contact them in regards to a problem with your order as they will not reply!!! Do not place orders with this china wigsis web business they are thieves!!!
WigSis Reviews & Complaints
I ordered two wigs from this company Jan.22, 2018, I read the return policy thoroughly and it claimed if you were not satisfied you could return them for a refund. After numerous emails waiting for the wigs to come, they finally arrived but were not the color or style I ordered. There was no return information, address or phone number included in the box which right away made me very suspicious. I have dealt with wig companies for years and know they all have return information and contact information included with the wigs. I have gone back and forth with these people for a month with ridiculous deals offered and all kinds of reasons why I should not return the wigs, including they might get lost in the mail and then they couldn”t give me a refund. Now they have finally given me a supposed address to return them for a full refund providing the wigs are in new condition. I don”t trust them to give me a refund from this statement because of all the other lies they have told. I have kept all my correspondence with them and have filed with our credit card company, the Federal Trade Commission, The Better Business Bureau, econsumer.gov. I am not sure where to proceed from here.
WigSis Reviews & Complaints
I placed a order for a hand tied, lace front, mono part, Remy human hair wig. In Pine one shade. What I got was a very bizarre hair textured wig. If its human they donated worse hair than mine! The color is a horrible burnt orange brown! The style of the wig is nothing like the picture! I”ve knew right away something was not right with this wig! No invoice… Nothing! I did took photos of the wig and the box, the mailing outer bag with address and fired off a email immediately! Everyday for a week now I”m getting emails from Olivia saying how I need to try it again, make this my second wig, send it back and they would make me a new free of charge because this one is useless now to them! It”s useless to me too! I paid for it! 191. 00. Im contacting PayPal and I”m fighting this! I”m not giving them anymore chance to rip me off! Never again! Anyone that has a loved one that is going thru the drama of hair loss for whatever reason. I would not under any circumstance recommend this company! Horrible is a understatement! I can”t imagine Olivia likes her job very much!
WigSis Reviews & Complaints
I placed an order with WigSis on May 19, 2016 and received it on May 31. The order number is TA160519C6443. Once I received the wig, I didn”t like how it looked on me and the style was slightly different than pictured on the site. I immediately contacted WigSis on the same day that I received it via email. I received a response the next day saying that I should send them a picture of the wig which I did. On the website under Return and Refunds, WigSis claims that your complete satisfaction is their top priority. They say that before you want to return goods that you should them via email or live chat and state the reason you want to return the item, well, I did that and they asked for a picture with the tag still attached. I also sent the pictures. I was then sent another email and was told that the maybe I would want to keep the wig as an extra/alternate. I was appalled and when I responded to say that I wanted to either do an exchange or a refund, I was told that these wigs are made to order which I”m sure that if that were true, then I would not have received it so quickly. The thing is, I was really wanting to do an exchange because I saw a few others that I liked. I was very surprised to know that they were unwilling to even discuss an exchange. I also have the emails conversations if you need them, I wasn”t sure how to attach them. I spent $90.00 this synthetic wig and it would really be terrible for me to just lose out here. I was asked to try and understand their position.
WigSis Reviews & Complaints
I purchase a wig for $308. My order number was TA160319C8682. The wig that I received looked nothing like what I ordered. The website had a picture of what the wig cap would look like and it looked nothing like that. There were other details such as baby hair and how the strands were sewn that were not as indicated in the advertisement. I have alopecia and was not buying a wig for fun but for everyday wear. I contacted customer service asking for half of my money back. I started talking with someone name Eve who offered me $10, then $20, $30, $40, $50, $60. Then someone named Jan offered me $80, with a refund “right away”. After the exchange of 10 or more emails and based on Jan saying this was the final offer, I accepted the $80. I did get the money quickly but I am still at a major loss. I took the wig to a professional and was told it would cost $840 to get it to a “wearable” condition. I have not gotten it repaired. This was the worst experience that I have ever had with online shopping. I am going to take every opportunity to make sure that no one else experiences what I did with Wigsis.
WigSis Reviews & Complaints
I purchased a synthetic wig and paid $78.00. On line it was dark brown with blonde highlights. It was a short wig with bangs and layered. I ordered it as pictured. I received it and I am dissapointed because it is all light brown with no highlights and not layered. It feels like baby doll hair. my order number is #TA190430C1395. I would like a refund or exchange. can someone please contact me? My email is [protected]@yahoo.com. Thank you. I ordered the wig on April 30th and it came 3 or 4 weeks later.
WigSis Reviews & Complaints
I purchased a wig for my mother who is a cancer victim.. It is the first time I have been scammed on a online purchase, I don”t have 179.00 to lose or to watch my mother worry about on top of all she has been through.. I cant believe this company or fake company still advertise online.. Has this company ever been investigated??? My mother was planning on wearing this wig to watch my son graduate from college this past weekend but she decided to stay home.. It breaks my heart to see her worry about this. I need my money back, please rm.
WigSis Reviews & Complaints
I purchased a wig from this company only to wait over 30 days to get poor quality nothing like the picture wrong color uneven you could see the adjustable band. I contact them immediately to get a response we will take 10% off your next purchase like I would order again 10 off 30 off 60 off this went on for 2 weeks finally I open a dispute with paypal to mail the wig back. The hair was not human hair and the color was totally off. DO NOT ORDER FROM THIS COMPANY. U believe they write there own reviews if you look at the reviews closely no one really say much about the wigs like you see on other reviews about companies.
WigSis Reviews & Complaints
I submitted and they accepted my order on september 10, 2018. they sent me an order number ta180904c5130. I have received no items or answers from them. the items were paid for by credit card. the items purchased were: wymh030, he18001, and hw18004. the cost was $124.00. I have tried to contact them several times by their website, but it keeps jumping back to the beginning.
WigSis Reviews & Complaints
I thought I was ordering a short, cropped, spiky, gray wig with slightly darker gray hair mixed through the back to the nape of the wig, a youthful, contemporary look. I received a wig that was dull, white hair in the front, twice as long, curly, blue gray in the back. Not at all like the picture; it really looked like a “grandma ” hair style and color. The color and texture look like doll hair. The construction of the cap, lace front, mono top and fit were beautiful, perfect. The SKU # on the wig was the same as pictured, but …the wig received is nothing like the picture. The wig cost $137.00, took 4 weeks to arrive. I have 3 other wigs from other sources without any problem like this. I will not order from wigsis again. Hope this info is helpful.
WigSis Reviews & Complaints
I thought I was purchasing a iman wig from this site and was totally mislead and scammed. This website has the exact pictures of a imam wig from hsn that I purchased 3 years ago. I absolutely loved this wig. I purchased 3 of them from hsn and I was trying to find more of them. Hsn no longer offers them for sale. When I purchased this wig I started getting the run around. Olivia was the customer support person I was dealing with. This wig is not even close to the iman wig I purchased in the past. This wig is horrible and very cheap looking. I am contacting iman to alert her that this fraudulent company is selling her wigs under false pretenses. This company leads people to think they are buying a iman wig that hsn once sold. Everything about this company is fraudulent and this company needs to be shut down.