WIZZ Air

WIZZ Air Reviews & Complaints

Reviews: 29

1.48 RATING
(1.48)

Total views: 4357

Published: 24 January 2020

Posted by: Robert Mircea Tiban

I have booked throughout a search engine eDreams a round trip fro Luton to Iasi on 14th of August. The inbound flight W63651for 08/09/2017. Due to specific work related circumstances I have asked for a cancellation and full refund the next day on 15th throughout the Customer Service. I was assured that the issue is being looked after, but no Ref no or proper confirmation of the cancellation has been provided. Regardless of Wizz Air Cancellation policy, please bear in mind that I have made the purchase under the UL Customer Protection legal frame, using a search engine(eDreams) registered in UK. I have already notified VISA Dispute on this matter-Ref No: D1510628 and I shall be waiting 15 days for the outcome on Wizz Air part. In the meantime I am considering a misrepresentation case against eDreams within a small claim court in the unfortunate event of an unhappy resolution. Best regards,

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