I have booked throughout a search engine eDreams a round trip fro Luton to Iasi on 14th of August. The inbound flight W63651for 08/09/2017. Due to specific work related circumstances I have asked for a cancellation and full refund the next day on 15th throughout the Customer Service. I was assured that the issue is being looked after, but no Ref no or proper confirmation of the cancellation has been provided. Regardless of Wizz Air Cancellation policy, please bear in mind that I have made the purchase under the UL Customer Protection legal frame, using a search engine(eDreams) registered in UK. I have already notified VISA Dispute on this matter-Ref No: D1510628 and I shall be waiting 15 days for the outcome on Wizz Air part. In the meantime I am considering a misrepresentation case against eDreams within a small claim court in the unfortunate event of an unhappy resolution. Best regards,
This complaint and/or review was posted on HolySmoke.org on 08:11 am, January 24, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/wizz-air/.
The reviews & complaints posted about WIZZ Air was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about WIZZ Air as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.