First off they state it can take several days to respond and they get quite prickly if you attempt additional contact before that time is up. They send a receipt and ticket number for customer service requests. In spite of the receipt tehy claim they “lost” the first request for return. They responded to the second request with a return authorization and a label that never appeared. I waited the requisite number of days and started looking and finally found it in the spam folder. By this time it had “expired” as they issue the labels for only 5 days – not business days mind you. Woot now claims that this was a one time deal and they can’t issue another mailing label and to take up any issues with the manufacturer. Really? I’m supposed to believe that they *can’t* issue another? More like Woot! WON’T!
This complaint and/or review was posted on HolySmoke.org on 05:58 am, June 27, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/woot-review-4/.
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