Dear Customer care Team, This is kumar and we run a cable office. We did a transaction through your portal on 19-july-2019 to our TCCL account. It”s was done using my debit card and it”s 20000 Rupees. The amount got debited in My bank account but it did not the hit our TCCL account. Immediately we made a complaint with our bank and they came back saying that transaction was successful and it”s with the merchant bank. I”m attaching the transaction details along and other relevant proof. Please look into this urgently and refund the amount pls. Appreciate your quick response on this matter !
Salesperson Heather McDaniel high-pressured me over the telephone for a vacation package charged to my credit card in the amount of $199.
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