Customer service was a total joke, they were not happy to help me and they actually did nothing! I received my lights and contacted Xtralights support because I had some questions about installation and their rep said that there was an instruction and then he said that was not his job to explain anything. It really felt that person I spoke to was in bad mood or something, but that didn’t allow him to speak with me that way! I asked for a manager and never received his contact information. I can’t say anything bad about my order but I can sure tell a lot about their terrible support service! Train your employees better!
This complaint and/or review was posted on HolySmoke.org on 10:21 am, October 12, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/xtralights-automotive-group/.
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