As I was doing a search on Google Chrome for a vehicle, a full screen pop-up took over my ability to continue. The message states that my computer has been hacked and I must call this number 877-667-7972 to remove it. The people who answer sound like they’re in India, but claim to be in Salt Lake City. There is probably a phone relay to India, but they can remove it for $369!!! I said “why would I pay you to remove a virus you caused to infect my computer”? They deny it, but I didn’t fall for that. The next day I called Webroot, and they said to depress Ctrl/Alt/Delete at the same time. A new window appears, I selected Google Chrome and hit “end program”. Voila! The pop-up was gone. I didn’t pay YAY, or Staples who wanted $159 to fix it either! I immediatelt renewed my Webroot anti-virus subscription though. If this happens to you too, report it. It’s a crime! .
This complaint and/or review was posted on HolySmoke.org on 10:06 am, May 26, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/yayservices-inc-review/.
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