Zain Group

Zain Group Reviews & Complaints

Reviews: 26

1.46 RATING
(1.46)

Total views: 4125

Published: 10 October 2019

Posted by: Afsaar

18 months ago someone issued 10 sim”s on my iqama without my knowledge then I visited your office and complaint to your employee, as per his given information he has sent a request for deactivation of all the 10 sim cards and taken my finger print with my iqama copy and said that all sim card are cancellad. But now few days before i checked on CITC and i found another Postpaid Data Card no. Is [protected] which is registered on my Iqama, why and how its still registered on my Iqama idon”t know… And one more thing while issuing the sim card”s to fake persons you haven”t taken any finger print or iqama copy or any verification and when I came to deactivate them you are taking my finger print and my iqama copy, WHY!!! can I get your explanation on this. Is this you are maintaining you customer security while issuing the new sim card”s? Now i want to deactivate this Postpaid Data Card

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