After using a dentist, based on the 37 favorable reviews shown on ZocDoc.com, it turned out that dentist wasn”t anywhere as good as the biased reviews said. … I wanted to post a negative review about this dentist but was told I can not, because I didn”t “book” the appointment from the ZocDoc.com site, first. … And was told to read their “review policy” regarding it. … I offered to show proof I used the dentist in question, but wasn”t given any consideration to do so, and was told, by the ZocDoc REP, the dentists advertising on their site request this policy. … When I read a review site, I”m not thinking of writing a review before using the dentist, and have NO need to view any “review policy”. … This site seems to “protect” the dentists from negative reviews, hiding behind this “review policy”, without regard for the public users “right-to-know” the truth about the dentists advertising on ZocDoc.com … I strongly suggest to the public, to IGNORE all reviews on ZocDoc.com as biased, and paid-for by the dentists listed there, as simply advertising for bad dentists who want to keep their secret.
Consumer Reviews and Complaints
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This complaint and/or review was posted on HolySmoke.org on 13:49 pm, March 07, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/zocdoc/.
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ZocDoc Reviews & Complaints
I am a dentist and tried ZocDoc. They are crooks to not only the public but to the dentists as well. They misrepresent both sides of the coin. Unfortunately, I did my home work AFTER signing up and wish I never did use ZocDoc. It has been the biggest waste of money and hardest company I have ever dealt with after 20 years of running a successful business. I recommend CONSUMERS AND DOCTORS avoid this site. For doctors considering it, please do a little home work and you will find the truth about this company and save yourself a lot of grief and money. Don’t believe what they tell you. Ask the question if they have EVER refunded a dissatisfied client under ANY circumstances. Ask for proof then verify! (I’ll save you some work – the answer is NO). As a patient, ask how the reviews are truly handled? Do bad reviews exist? This company is all about making money for themselves and NOTHING more. Unfortunately the doctors and patients are misled. Dr. G.
ZocDoc Reviews & Complaints
I am a doctor and we have been with them for over 5 years and i am going to cancel my service. They started charging $70 for each patient that books through there website and if the patient doesn”t show up we still get charged the fee.. They also set our insurance up for the ones that we take in the beginning mind you my company has NEVER taken HMO or DMO/DHMO plans and when the patient was still able to book with that specific plan we got charged a fee for there error and was told that was our problem…AND when a patient said they had PPO and really didn”t they turned out to have a DMO plan they still charged us too..We asked could they waive the fee and we was told that we basically have to just deal with it even though it was not our fault the patient put in the wrong information on the site…This new policy they have is so unfair and if they don”t make adjustments to this policy then they will be out of business soon..Don”t waste your money using this company because they definitely will take it anyway they can get it…They don”t even deserve the one star that i gave them!!! Just no loyalty to there loyal/ paying on time clients… All we ask is for them to be fair and this is defiantly not fair.
ZocDoc Reviews & Complaints
I made an appointment on ZocDoc with Dr. Ulin Sargeant, MD MPH [protected] and she proceeded to harangue me about not wanting to be in the doctor office”s computer system. SHE SPENT ALMOST 30 MIN. doing this and I did not receive a medical exam. I insisted on the return of my $35 co-pay! If I want to listen to a lecture on technology, I will listen to a Ted Talk and not go to a doctor”s office. I informed her receptionist/nurse that my pain was at a 6 on a 10 scale, and yet the doctor seemed uninterested in this fact.