Absolutely disgusted by the way I am being treated by Zone Fitness. What a rip off. Scam. I have contacted the NCA and CPA as I have been blacklisted even with no contract in place. I will now lay charges of harassment and wrongful listing . My daughter and I were meant to join zone fitness using a family package – we were going to get two other people to join with us. However, they decided not to join. The manager at Zone Fitness Fish hoek gave us a good price to join just the two of us. He sent a consultant to my office with the paperwork, but I did not sign it as the amounts were not filled in as the consultant was not aware of the special price the manager offered. We went to the gym for 2 months and then stopped going as they were deducting the incorrect amount from my bank. I stopped the debit order at my bank and reversed the payment and never went back. There has been back and forth communication for months now but nobody gets back to me. Only calls I receive are from the collections agency. I have now been blacklisted and I believe that there is now further legal proceedings against me. I contacted sasha who confirmed that there is not a signed contract on the system and that the amounts are not completed on the form and that I did not sign the acceptance. I know I didnt’. I refused to. Two weeks ago 2nd July I went in to Zone Fitness and spoke to Tendai who assured me someone would call me to discuss. Still nothing. Its absolutely despicable how you treat clients. I will take this to the media. . I suggest someone call me [protected]
This complaint and/or review was posted on HolySmoke.org on 17:26 pm, October 04, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/zone-fitness/.
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